Abend Code=X'84EC6000' RSN=X'00000004' when starting CCS Data Mover for the first time

Document ID : KB000109640
Last Modified Date : 03/08/2018
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Issue:
We are in the process of implementing CCS Data Mover and upon starting it for the first time it abends with:

IEF403I CAIDMOVR - STARTED - TIME=12.02.21 
CASV0001I SRV initialization in progress 
CASV0041I Task CASRVML0 started 
CASV0020I SRV log facility initialized 
CASV0041I Task CASRVHTM started 
CASV0041I Task CASRVSCM started 
CASV0041I Task CASRVCMD started 
CASV0006I Operator communications interface enabled 
CASV0002I SRV initialization complete 
CASV0104I 12.02.21 ATTACH 621 621 
CASV0261I ATTACH command acknowledged 
CASV0260I CASRVHTM Hosted-task DATAMOVR ZDMVMAIN started 
ZDMV0001I Initialization in progress 
CAMCT040I #CTRACE DEFINE,PROD=ZDM REL=141 INST= successful 624 
CAMCT041I TraceID=ZDM141 SUB=(ZDM.R141) 
ZDMV0002I Initialization complete 
ZDMV2001I Data Server initialization in progress 
ZDMV2004E Data Server ABEND; Code=X'84EC6000' RSN=X'00000004' 
IEA995I SYMPTOM DUMP OUTPUT 633 
SYSTEM COMPLETION CODE=EC6 REASON CODE=0F02C00E 
TIME=12.02.24 SEQ=01570 CPU=0000 ASID=010B 
PSW AT TIME OF ERROR 070C7001 A3CD1ACE ILC 6 INTC 04 
NO ACTIVE MODULE FOUND - PRIMARY NOT EQUAL TO HOME 
NAME=UNKNOWN 
DATA AT PSW 23CD1AC8 - E50FE000 F000A7F4 001CE310 

IEA995I SYMPTOM DUMP OUTPUT 638 
USER COMPLETION CODE=2989 REASON CODE=C6D6D9C3 
TIME=12.02.24 SEQ=01571 CPU=0000 ASID=010B 
PSW AT TIME OF ERROR 074C1001 A365A0A4 ILC 2 INTC 0D 
NO ACTIVE MODULE FOUND 
NAME=UNKNOWN 
DATA AT PSW 2365A09E - 00181610 0A0DA7F9 0000E3D0 
AR/GR 0: 00ACF938/00000000_C4000000 1: 00000000/00000050_C4000BAD 
2: 00000000/00000000_00000040 3: 00000000/00000000_00ACF938 
4: 00000000/00000000_00AFC230 5: 00000000/00000000_23B3F0D8 
6: 00000000/00000000_23659D5C 7: 00000000/00000000_23B3F0B8 
8: 00000000/00000050_00110000 9: 00000000/00000050_00039000 
A: 00000000/00000000_7F6970A0 B: 00000000/00000000_7F6977D0 
C: 00000000/00000000_23B01F78 D: 00000000/00000000_7F697740 
E: 00000000/00000000_0000030F F: 00000000/00000000_C6D6D9C3 
END OF SYMPTOM DUMP 
ZDMV0095E CAIDMOVR #ZDERROR CODE=0300 issued by ZDMVMAIN.ZDMVMSRV+084E 
Unexpected ZDMVSERV #TASKSRV ATTACH return code 
ZDMV0015E Data Mover ABEND; Code=X'84000BAD' RSN=X'0000012C' 
IEA995I SYMPTOM DUMP OUTPUT 641 
USER COMPLETION CODE=2989 REASON CODE=0000012C 

Any idea what the issue is?  
Environment:
  • z/OS 2.x
  • CA Common Services r14.1
Cause:
Level 2 determined that there was a problem with PTF RO99655 which was placed in PE status.  PTF SO03702 is the correcting PTF for RO99655.  It was published on 6/19/2018.
Resolution:
You should apply PTF SO03702 per the implementation steps.
Additional Information:
Once PTF SO03702 is applied, you may see the following message upon restarting CCS Data Mover:

ZDMV2005E BPX4QGT service failed; return value -1, RC=117 RSN=x'07050304'

The IBM explanation for reason 07050304 is:
JRIpcExists: The caller issued CREATE, EXCL and the key was already defined to InterProcess Communications 

Level 2 advised that the error message indicates that a key already exists for a message queue that is being created, probably because it was already created when ZDM was up before. During initialization, ZDM creates a new message queue, and if the creation fails due to an existing key, it generates a new key and tries again. 

Thus, this is not a problem unless it happens more than once and ZDM fails to initialize.