A task is hanging.

Document ID : KB000087147
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
There is no error

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :$U Task running but hang and could not cancel
In the Server Engines Screen, the wake up date of the launcher is in the future
The consequence of a launcher failure would be:
- New jobs not started
- Existing Job statuses are not refreshed
Environment:
OS: Windows Server 2008
OS Version: ALL
Cause:
Cause type:
Configuration
Root Cause: This is due to some data files corruption.
Resolution:
To solve this:
- Stop of Dollar Unvierse
- Reorganization (in order to check and rebuild some files)
- Restart of Dollar Unuverse

Fix Status: No Fix

Additional Information:
Workaround :
N/A