Dollar Universe cannot be started anymore

Document ID : KB000085526
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the universe.log file:

#######################
2013-06-20 10:53:25 0005812/UniServio /u_io_srv_main /000000000 - IO server X init error: u_charge_lst_upt returns 5 
#######################

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe cannot be started anymore
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Other
Root Cause: This message means that the IO server can not load the uproc types (CL_INT, CL_EXT...) during the startup.
Resolution:
To solve this issue you need to restore the following files:

- Backup the actual u_fttg50.dta and u_ftts50.dta files
- Restore the previous u_ftts50.dta and u_fttg50.dta files.
- Launch an offline reorganization
- Restart Dollar Universe.

If you don't have any backup, you need to reinstall Dollar Universe.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A