Dollar Universe does not start.

Document ID : KB000087285
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the universe.log file:
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<< 2013-05-26 01:02:18 0002376/UniServio /u_io_proxy_load /000000000 - Proxy file not found, creating file T:\Universe\TCMSDU\mgr\u_ioproxy.dta with 0 entry 
<< 2013-05-26 01:02:18 0002376/UniServio /u_io_srv_main /000000000 - Proxy enabled username (W32,SGPRD20,HSM1,ahuiban) not in proxy table 
<< 2013-05-28 16:03:23 0005612/StartUpGJM /u_io_callsrv_gen /000000000 - Making connection to IO server: user (W32,SGPRD20,HSM1,ahuiban) is not allowed on SGPRD20,TCMSDU,X 
<< 2013-05-28 09:03:29 0004980/UniServio /u_traite_req_io_prox/000000000 - username (W32,SGPRD20,HSM1,ahuiban) not in proxy table
###################################  

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe does not start.
Environment:
OS: Windows
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: Proxy file was not present in the indicated path in the configuration files.
Resolution:
Create the proxy file u_ioproxy.dta in the path defined by U_IO_PROXY_FILE and add the proxy rules.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A