Feedback IP does not play any scenario and no alerts are raised anymore to the console.

Document ID : KB000086668
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the agent log
##########################
2013-05-16 09:16:50,335: could not install activity: Le nombre maximal d'activités autorisées par la license a été atteint
2013-05-16 09:16:58,616: could not install activity: Le nombre maximal d'activités autorisées par la license a été atteint
2013-05-16 09:16:58,616: could not start activity
##########################

Patch level detected:SP Analyst Agent Feedback for IP
Product Version: Sysload 5.5.0

Description :Feedback IP does not play any scenario. No alerts are raised anymore to the console.
 
Environment:
OS: Windows
OS Version: All
 
Cause:
Cause type:
Configuration
Root Cause: The license of the third party application MING has expired.
Checking the following file \config\pureagent.license.
# PureAgent LicensePlease note the expiration date is in the past
 
Resolution:
Contact the Orsyp license team (license-request@orsyp.com> in order to provide a license for the feedback Agent for IP.

Fix Status: No Fix
 
 
Additional Information:
Workaround :
N/A