Launcher and Calculator remained stopped for all areas after a restart of Dollar Universe

Document ID : KB000086663
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In the universe.log we find the following message:
####################
either "grace period over"
or "invalid license"
####################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :After a restart of Dollar Universe, Launcher and Calculator remained stopped for all areas.
Environment:
OS: All
OS Version: any OS
Cause:
Cause type:
Configuration
Root Cause: The Dollar Universe license has expired.
Resolution:
Please check the Dollar Universe license and add a valid licence.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A