Unijob IO service does not start

Document ID : KB000085305
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 1

Error Message :
In Windows Event Log :_IO_X
During Offline Reorganization :
Patch level detected:Unijob 1.3.0
Product Version: Unijob 1.4.5

Description :Process UNIJOB_local__IO_X doesn't start
Environment:
OS: Windows Server 2008
OS Version: Windows Server 2008 SP2
Cause:
Cause type:
Other
Root Cause: Unijob installation is corrupted
Resolution:
Follow the procedure below to reinstall your Unijob node :

1) Backup your UNIJOB folder
2) Stop all Unijob Windows Services
3) Uninstall Unijob (refer to Unijob documentation for more information)
4) Check if all services are deleted
5) Install a new Unijob instance (same name, ports, etc..)
6) Start your new Unijob Installation and check if it is working fine
6) Stop Unijob
7) Rename your Unijob data/data folder
8) Copy from your backup your data/data folder
9) Launch an offline reorganization
10) Restart Unijob

Fix Status: No Fix

Additional Information:
Workaround :
N/A