Impossible to schedule Reporter extractions using an internal scheduler

Document ID : KB000087032
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
 Error message in the universe.log of the internal scheduler:
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| 2013-01-10 15:11:19 |ERROR|X|IO |pid=2096.3392| xn_get_id | O_TYPE_MU ID not found for <REP_EXT_REPORTER4>
| 2013-01-10 15:11:19 |ERROR|X|IO |pid=2096.3392| o_io_cache_data_provider_ | Error getting ID for <REP_EXT_REPORTER4>: 600
| 2013-01-10 15:11:19 |ERROR|X|IO |pid=2096.3392| owls_mu_read | cannot find internal ID for MU [REP_EXT_REPORTER4]
################## 

Patch level detected:Reporter 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :Impossible to schedule Reporter extractions using an internal scheduler from Univiewer Console.
Environment:
OS: All
OS Version: ALL OS
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
The issue has been fixed from Univiewer Console v4.0.14.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A