Freeze of the Agent Feedback for Windows and Scenarios not being launched

Document ID : KB000086167
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No error messages appear in the logs.

Patch level detected:SP Analyst Agent Feedback for Windows
Product Version: Sysload 5.6.0

Description :Freeze of the Agent Feedback for Windows and Scenarios not being launched
Environment:
OS: Windows XP
OS Version: XP SP3
Cause:
Cause type:
Defect
Root Cause: Randomly, the collector could freeze on Windows XP servers due to a non handled exception when detecting the end of the previously launched scenario.
Resolution:
This issue has been fixed on version 5.60 of the Agent Feedback for Windows

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
5.60
Additional Information:
Workaround :
N/A