SP Analyst Agent for AIX won't start on AIX 6.1 or 7.1 after a new installation or upgrade

Document ID : KB000087074
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
On sldrmd.log these error message may appear:
##########################
coll - WARNING : cannot retrieve partition info in system (errno=22)
coll - ERROR : Could not retrieve coherent number (0) of CPU (errno=22)
##########################

Patch level detected:SP Analyst Agent for Unix 5.60
Product Version: Sysload 5.6.0

Description :SP Analyst Agent for AIX won't start on AIX 6.1 or 7.1 after a new installation or upgrade
Environment:
OS: IBM AIX
OS Version: All AIX
Cause:
Cause type:
Other
Root Cause: The kit used for the installation are not the right ones
Resolution:
Starting on version 5.60 of the agents for AIX, AIX 6.1 and 7.1 kits have two different kits depending on the target Technical Level of the AIX server where the agent will be installed.

You can check the current TL of the server by launching:
#instfix -i | grep ML
...

Not all filesets for 6100-04_AIX_ML were found.

Meaning that your current TL is TL4 but not all filesets have been installed.


Extracted from the readme.txt:

- On Aix, the libperfstat library must be installed and up to date (fileset is 'bos.perf.libperfstat').
On Aix 7.1, the minimal recommended version required is 7.1.2.0+ (TL-7100-02+ / package '*aix71-ppc64*.tar').
For inferior versions (TL[0-1]), use the package '*aix71_TL0-ppc64*.tar'.
On Aix 6.1, the minimal recommended version required is 6.1.6.1+ (TL-6100-06+ / package '*aix61-ppc64*.tar').
For inferior versions (TL[1-5]), use the package '*aix61_TL1-ppc64*.tar'.
On Aix 5.3, the minimal recommended version required is 5.3.0.60+ (TL-5300-06+ / package '*aix53-ppc*.tar').
For inferior versions (TL[3-5]), use the package '*aix53_TL3-ppc*.tar'.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A