Reporter extraction fails even in the UniViewer with the DB connection is validated.

Document ID : KB000085912
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
no error

Patch level detected:Reporter 4.0.10
Product Version: Dollar.Universe 6.0.0

Description :Extraction fails even if Reporter is correctly installed and the UniViewer with the DB connection is validated.
Environment:
OS: Windows Server 2008
OS Version: na
Cause:
Cause type:
Configuration
Root Cause: The DB has been installed in an other format that UTF-8
Resolution:
Re-install the DB instance in UTF-8 encoding

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A