Engines failed to Start

Document ID : KB000087137
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
universe.log shows:

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Making connection to IO server: user (XXX,zzzzzzzz,,yyyyyy) is not allowed on zzzzzzzz,UNIV56,X)
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Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Calculator, Exchanger, Launcher and Supervisor failed to start up
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: This message means that you have tried to start those engines from the command line but the user is not allowed to start the engines.
Resolution:
This issue can be solved using a user with sufficient rights to use uxshutdown and uxstartup commands.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
Additional Information:
Workaround :
N/A