Job is completed but an alert is sent following an error in the job History Trace.

Document ID : KB000085643
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the Job's History Trace: 
##########################
Message code unknown : (538976305)
##########################

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :On rare occasions, a Dollar Universe job is completed but an alert is sent following an error in the job History Trace.
Environment:
OS: Sun Solaris Intel
OS Version: All
Cause:
Cause type:
Other
Root Cause: This is a system error caught by Dollar Universe and coming from the system user.
Resolution:
There is a workaround suggested for this behavior (to be implemented if the issue keep occurring):

1. Edit the U_ANTE_UPROC script and put at the beginning:

. `grep "^$S_USERNAME:" /etc/passwd | cut -d: -f6`/.profile

2. Set the following variable in the uxsetenv file:

S_SU_JOB=su
export S_SU_JOB

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.3.3 FX25002
Additional Information:
Workaround :
N/A