Not possible to create a submission user with more than 12 characters

Document ID : KB000086223
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Popup error message from the Univiewer Console:
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Install service user error: 1005
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Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :It is not possible to create a submission user with the length of 12 characters
Environment:
OS: Windows
OS Version: All
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
The issue is fixed from Dollar Universe v6.0.14 on.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
-From the Univiewer Console, create a submission user that is mapped to a System user that is shorter(ex. 12 characters).