The jobs stay in PENDING status.

Document ID : KB000085999
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the history trace of the job, the job remains in queue:Error message in UNIVERSE.log
Patch level detected:Dollar Universe 5.0
Product Version: Dollar.Universe 5.0.0

Description :The jobs stay in PENDING status.
Environment:
OS: VMS Alpha
OS Version: ALL
Cause:
Cause type:
Other
Root Cause: One possible cause is that one of the Administration table data files is corrupted, specifically the u_fttg50.dta. If this file contains string such as "DATA_KEY_COMPRESSION"(within the red square in the attached fttg50.jpg), this could mean the data file is corrupted. One of the following may have occurred:
- improper reorganization command/script launched on this file
Resolution:
It is important that you have a complete backup of all the data file of your company. If a backup of the data files exists, you may need to replace Administration data files(u_fttg50, u_ftts50 and u_ftru50) with the backup ones.

-Stop the company.

-Replace Administration data files(u_fttg50, u_ftts50 and u_ftru50) with the good ones.

-Run an offline reorganization.

-Restart the company.

Fix Status: No Fix

Additional Information:
Workaround :
N/A