Univiewer Management server upgrade fails

Document ID : KB000085980
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
---------------------------
File Error
---------------------------
The following error occurred on the file 'D:\Universe\UNIVIE~1\BC40P_UVMS\app\bin\sc.exe'.

Cannot create a file when that file already exists.

(0xb7)
---------------------------
Abort Retry Ignore
---------------------------

Patch level detected:Univiewer Management Server 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :The upgrade of Univiewer Management Server may fail.
Environment:
OS: Windows
OS Version: ALL Windows
Cause:
Cause type:
Defect
Root Cause: The sc.exe, that verifies that the process com.orsyp.central.server.StopCentralServer is already stopped or not, may still be running.
Resolution:
The issue has been fixed since the Univiewer Management Server v4.0.10.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A