"uxset info" abort.

Document ID : KB000085499
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
The uproc aborted once with the message: 
##############
ERROR uxset info: Launch database access error
#############

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Sometimes "uxset info" abort.
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: There was an access concurrency issue and the command couldn't access the files for launch
Resolution:
To avoid this issue, a retry should be implemented the IO server.

This can be set in the Dollar Universe settings and the values that are recommended:
- Maximum number of network connection attempts: we recommend "5" for this value
- Seconds between two network connection attempts: We recommend "2" for this value

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A