The collector log on the Linux Agent grows indefinitely

Document ID : KB000086602
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the sldrmd.log:
###################
coll - ERROR : cannot open(/proc/<PID>/io) (errno=13)
###################

Patch level detected:SP Analyst Agent for Unix 5.50
Product Version: Sysload 5.5.0

Description :The collector log on the Linux Agent 5.50 grows indefinitely due to a permission error when acessing to the /proc//io file.
Environment:
OS: Linux
OS Version: RedHat 6.2 and higher
Cause:
Cause type:
Defect
Root Cause: By default, up to RedHat version 6.1, /proc/[PID]/io is world-readable.
Resolution:
This is fixed since the V5.50a version of the SP Analyst agent for Linux.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
Additional Information:
Workaround :
N/A