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Reporter Server cannot be upgraded to 4.0.16 with non-root users
Document ID :
KB000086683
Last Modified Date :
14/04/2018
Show Technical Document Details
Products
CA Automic Dollar Universe
Releases
CA Automic Dollar Universe:Release:6.0
Components
DOLLAR UNIVERSE:ADLRUN
Issue:
Error Message :
Partial installation log:
########################################################################
List of the instances of product Reporter (version higher than 3.0) already installed on this machine:
1) Nodename="REP4" Installation directory="/orsyp/Reporter/REP4"
: 1
Upgrade the instance REP4 installed in /orsyp/Reporter/REP4 (y/n) [n] : y
#--------------------------------------------------
# ---> ERROR:
# -------------------------------------------------
-----> You have to be owner of reporter directory to use this procedure (admin of instance is univa).
Cannot continue.
#--------------------------------------------------
# Procedure aborted.
# -------------------------------------------------
########################################################################
Patch level detected:Reporter 4.0.00
Product Version: Dollar.Universe 6.0.0
Description :The upgrade of Reporter server to version 4.0.16 does not work with non-root user.
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Defect
Root Cause: Reporter server version lower than v4.0.16 does not support installation with non-root user.
Resolution:
If you wish to install Reporter v4.0.16 with non-root user, use the installation procedure and not the upgrade one.
Fix Status: No Fix
Additional Information:
Workaround :
N/A
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