Setup fails and install is aborted

Document ID : KB000086940
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
setup - [ OStpConf_UpdateFiles ] Error: File 'D:\Program Files\sysload\sldvmcluster\event_Cluster - Critique BOWEBI - W?.ini' cannot be updated

Patch level detected:SP Analyst Agent for VMware Cluster 5.60
Product Version: Sysload 5.6.0

Description :Setup fails and install is aborted
Environment:
OS: Windows
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: This is due to the fact that the cluster name contains a special character (in this example, a "?")
Resolution:
Rename the cluster without using any special characters ("/", "\", "?", "*")

Fix Status: No Fix

Additional Information:
Workaround :
N/A