The Univiewer Console doesn't start on Window 2003 with Java 64-bit.

Document ID : KB000085242
Last Modified Date : 30/04/2018
Show Technical Document Details
Issue:
Error Message :
####################
"Could not find the main class: com.orsyp.kmeleon.UVCLauncher. Program will exit." 
and / or 
"Error running the batchfile ......"
#################### 

Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :The Univiewer Console (UVC) doesn't start on Window 2003 with Java 64-bit.
Environment:
OS: Windows Server 2003
OS Version: 64-bit R2
Cause:
Cause type:
Configuration
Root Cause: This is due to the absence of 32-bit resources / compatibility issue
Resolution:
- Install the 32-bit Java >=1.6.x
- Add Java path to /mgr/batch univiewer_console.bat
- (modify line: set MY_JAVA_HOME="none")

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A