EEP service crash when a virtual machine is starting.

Document ID : KB000086650
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In the Windows event viewer:

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The Univer$e COMPANY_NODE_EEP_X service terminated unexpectedly. It has done this 1 time(s). 
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Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :EEP service crash when a virtual machine is starting.
Environment:
OS: Windows Server 2008
OS Version: Windows 2008 R2 64 bits
Cause:
Cause type:
Configuration
Root Cause: It can occurs when Windows is trying to start this EEP service even if other system mandatory services are not actually started.
Resolution:
Solution is to use "Automatic Startup (Delayed start)" instead of "Automatic Startup" in the EEP service startup configuration.

Using this option, the EEP service is started after the required system services.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A