Collector is unable to start and counters are unavailable in Perfmon.

Document ID : KB000086978
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
Several occurences of the following message at the end of the sldrmd.log file :
Patch level detected:Sysload Agent for Windows
Product Version: Sysload 5.8.0

Description :Collector is unable to start and counters are unavailable in Perfmon.
Environment:
OS: Windows
OS Version: All Windows OS
Cause:
Cause type:
Other
Root Cause: Perfmon counters are corrupted
Resolution:
Follow one of the following procedures on Microsoft support website (depending on OS) :
- "How to manually rebuild Performance Counter Library values" (http://support.microsoft.com/kb/300956/en-us)

- "How to manually rebuild Performance Counters for Windows Server 2008 64bit or Windows Server 2008 R2 systems" procedure (http://support.microsoft.com/kb/2554336)

Fix Status: No Fix

Additional Information:
Workaround :
N/A