Launcher/Calculator cannot be started

Document ID : KB000086567
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the universe.log :

2012-08-09 14:09:44 0016139/uxcal /gam15a32 /000000000 - No valid license found

Patch level detected:Dollar Universe 5.5.2
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Long name license check is not correct and launcher/calculator cannot be started.
Environment:
OS: All
OS Version: all
Cause:
Cause type:
Configuration
Root Cause: The licenses calculated with node name containing characters "-" or "_" or "+" can be refused by Dollar Universe.
Resolution:
This is fixed too from Dollar Universe 5.6 and patch FX24991.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
FX25004
Additional Information:
Workaround :
N/A