All new jobs are in pending status after restarting Dollar Universe

Document ID : KB000085434
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In Universe.log
####################################
br/> 2013-09-12 21:00:00 16384152/uxord /GASNDJ33 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission
br/> 2013-09-12 21:00:00 16384152/uxord /GAB39A41 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission
br/> 2013-09-12 21:00:00 16384152/uxord /GALANB34 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission
br/> 2013-09-12 21:00:00 16384152/uxord /ADDJOB /000000000 - Numproc 0977266 Numentry 0 GASNDJ_STATUS 134458554 GASNDJ_IOSB_01 808464432

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :All new jobs are in pending status after restarting Dollar Universe.
Environment:
OS: All Unix
OS Version: All Linux and Unix OSes.
Cause:
Cause type:
Configuration
Root Cause: Certain core Dollar Universe services are not owned by root: DQM, UXORD, UXSUR and CMD servers.
Resolution:
Change ownership of these files to root and/or run the ux_dus_rights script, as documented in the Dollar Universe Administration Manual.

Fix Status: No Fix

Additional Information:
Workaround :
N/A