The error message in the job log of a FTP uproc is inconsistent and misleading despite the file being present.

Document ID : KB000086977
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
Error message in the job log of the ftp uproc:

##################################
C00-SUPPORT-SITE DEBUT
C00-SUPPORT-SITE WSPGM-CODNOEUD casplda02 
_!================================================
_!**
$!** PROCEDURE .. : CA117648 
$!** VERSION .....: 000 
$!** EXECUTION .. : 0065469 
_!**
_!** PROCESS DATE : 10/04/2012
_!**
_!------------------------------------------------
$!** PARAMETERS. : None 
_!------------------------------------------------
_!** VARIABLES 
_!================================================
Thu Oct 4 14:51:43 2012: Passive mode transfer
Thu Oct 4 14:51:43 2012: ASCII mode transfer selected
Thu Oct 4 14:51:43 2012: Connecting to server 10.2.128.52
Thu Oct 4 14:51:43 2012: Username Administrator
Thu Oct 4 14:51:43 2012: ---------------------------------------------------------------------------------------------
Thu Oct 4 14:51:43 2012: Beginning the download of [ftp://10.2.128.52:21//TESTTEST/Maint_GUI_092612.csv] to the local file [/apps/du/560/INT560/mgr/Maint_GUI_092612.csv]...
Thu Oct 4 14:51:45 2012: FTP transfer of [ftp://10.2.128.52:21//TESTTEST/Maint_GUI_092612.csv] failed.
Thu Oct 4 14:51:45 2012: Error detail: Remote file not found
Thu Oct 4 14:51:45 2012: ---------------------------------------------------------------------------------------------
Thu Oct 4 14:51:45 2012: Connection closed
abort 
##################################

-From the system command line, a correct error message is displayed instead of "Error detail: Remote file not found".

##################################
ftp> get Maint_GUI_092612.csv
local: Maint_GUI_092612.csv remote: Maint_GUI_092612.csv
227 Entering Passive Mode (10,2,128,52,243,103).
550 The process cannot access the file because it is being used by another process.
################################## 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :The error message in the job log of a FTP uproc is inconsistent and misleading despite the file being present.
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: This issue appears because the file is currently in use or open.
Resolution:
In order to avoid this type of issue, please ensure that the file to be transferred is not currently open or in use by any other process.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A