The sap Manager is down and cannot be started

Document ID : KB000086078
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
in the universe.log following message:
##############################################################
|WARN |X|SAP|pid=12976236.1| uxsap_thread_main | Invalid license (status=0). Please check your SAP license for Dollar Universe Manager For SAP Solutions v60.
##############################################################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :The sap Manager is down and cannot be started
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: There is no valid SAP manager license installed on this system
Resolution:
Contact your Sales contact in order to provide you with a valid SAP manager license for V6.

Fix Status: No Fix

Additional Information:
Workaround :
N/A