Dollar Universe does not start

Document ID : KB000086991
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Error message in universe.log:
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Dollar Universe do not start.
Environment:
OS: Sun Solaris Sparc
OS Version: 5.10
Cause:
Cause type:
Configuration
Root Cause: The root cause is that the following is defined in nsswitch.conf
hosts: cluster files dns
Option files means it will look into/etc/hosts file to resolve the hostname.
Option dns means it will look into DNS server to resolve the hostname.
Resolution:
Define the following in nsswitch.conf and make sure that the hostname used by Dollar Universe is defined in /etc/hosts
#################
hosts: files cluster dns
#################

In this way, Dollar Universe will be able to resolve the hostname.

Fix Status: No Fix

Additional Information:
Workaround :
N/A