Dollar Universe doesn't start

Document ID : KB000085750
Last Modified Date : 30/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In Window command line:
###############################
UniverseCmd : CallNamedPipe failed, GetLastError = 0
############################### 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe doesn't start
Environment:
OS: Windows
OS Version: all Windows
Cause:
Cause type:
Configuration
Root Cause: The Windows service Univer$e __universe has not been started as Local System, but with a specific user
Resolution:
Set the user of Univer$e __universe to Local System

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010
Additional Information:
Workaround :
N/A