The Reporter server does not start

Document ID : KB000085539
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Error occurred during initialization of VM
Patch level detected:Reporter 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :The Reporter server does not start
Environment:
OS: All
OS Version: all
Cause:
Cause type:
Configuration
Root Cause: Java cannot reserve the necessary amount of memory for the Reporter startup.
Resolution:
In /exec/unistartrep change the occurrences of
-Xmx1024m -Xms512m
to lower values, for example
-Xmx512m -Xms256m

WARNING: this action may lead to another issues like java heap size during Reporter operations.
We always recommend to increase it, after confirming that the system has enough RAM.

Fix Status: Released

Fix Version(s):
Component: Reporter
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A