UniViewer Console regularly freezes or has features that stop working properly

Document ID : KB000085779
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In the univiewer.log (console log) and in a popup error dialog: messages involve Jar signature issues or security issues.

Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :UniViewer Console regularly freezes or has features that stop working properly
Environment:
OS: Windows
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: This is linked to Java cache space (in the Java settings). Not enough space is given.
Resolution:
In the Java settings, the space of the temp folder must be increased. 200MB at least are necessary.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A