There will be an error if the user for the internal Scheduler is not found when creating a Report definition

Document ID : KB000085428
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In the GUI:
New Report Definition on hkvtlce503.orsypgroup.com:
Patch level detected:Reporter 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :When creating a Report definition, if the user for the internal Scheduler is not found, there will be an error.
Environment:
OS: All
OS Version: All
Cause:
Cause type:
Configuration
Root Cause: This due to the fact that the user in the Internal Scheduler is not found.
Resolution:
Check the Internal Scheduler settings and edit the good user to use.

Fix Status: No Fix

Additional Information:
Workaround :
N/A