Univiewer WebConsole or WebStart is not accessible from a browser.

Document ID : KB000085971
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Possible message displayed on the browser:
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Failed to Connect
Firefox can't establish a connection to the server at casplda02:8080.


Though the site seems valid, the browser was unable to establish a connection.

 * Could the site be temporarily unavailable? Try again later.
 * Are you unable to browse other sites? Check the computer's network connection.
 * Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
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Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :Univiewer WebConsole or WebStart is not accessible from a browser.
Environment:
OS: All
OS Version: ALL
Cause:
Cause type:
Other
Root Cause: One possible root cause is that the web server(ex. Tomcat) is not started.
Resolution:
Make sure that the web server(ex. Tomcat) is started.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A