Conditioned jobs do not run and end in time overrun despite files needed being present

Document ID : KB000086398
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No error message, but jobs end in time overrun

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :Despite all files needed by jobs conditioned by resources being present, conditioned jobs do not run and end in time overrun, no matter what.
Environment:
OS: All
OS Version: all
Cause:
Cause type:
Configuration
Root Cause: The u_frra50.dta data file, which contains resources type definitions, and is located at the root directory of the company, was totally empty.
Resolution:
- Shutdown Dollar Universe
- Get a brand new u_frra50.dta from a DUAS kit in the same version
- Replace the empty one
- Apply an offline reorganization
- Start up Dollar Universe

Fix Status: No Fix

Additional Information:
Workaround :
N/A