Univiewer Webstart labels are missing

Document ID : KB000086306
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In the console log:
################
ERROR: Failed to recover corrupt cache entry
################

Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :When using Univiewer Webstart 4.0.06, the labels are missing but the icons are still present.
Environment:
OS: Windows Seven
OS Version: Windows
Cause:
Cause type:
Defect
Root Cause: It's a known bug on Java side.
Resolution:
This should be definitively solved with Java 1.7 update 4.
In the meantime, please clean the Java cache.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A