A XOG read of a project with a large number of tasks takes far longer in v13.3 than it did in v12.1.3

Document ID : KB000030798
Last Modified Date : 14/02/2018
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Description:

A XOG read of a project with a large number of tasks takes far longer in v13.3 than it did in v12.1.3

Client has been using projects with tasks that run into the thousands attached. Some projects have 5000 tasks attached. When using the XOG to XOG these projects out to file with v12.1.x it would take a couple of minutes. Since upgrading to v13.3 the XOG out for these projects is now taking 4-5 hours.

Steps to Reproduce:

  1. Log into the CSA and disable the Maximum XML Nodes under the Application tab by setting its value to -1. Save the change and restart services
  2. At the operating system command prompt use XOG to import the exported project 
  3. Confirm that the project was imported by examining the output 
  4. If it was successful please try to XOG this project out

Expected Result: The XOG will take a couple of minutes to complete like it did in v12.1.3

Actual Result: The XOG out is taking 30-34 minutes to complete or even longer

 

Solution:

WORKAROUND:

Do not disable the Maximum XML Node configuration until this issue is resolved.

STATUS/RESOLUTION:

CLRT-77256 
Resolved in CA Clarity 13.3 Generic Patch. Reference TEC605767  
Not resolved in CA PPM 14.1 
Resolved in CA PPM 14.2 Generic Patch. Reference TEC1398937