This can be a license issue.
First please login to CA Support Online (support.ca.com) and check your LMP keys - https://support.ca.com/irj/portal/Licensing .
For CA SymDump/Batch you either need a key with code PO or RX, for instance. Check the expiration date too, please. If there is no such LMP key, open a case with the CA license department.
If you see a valid LMP key, go to CA CSM, click the "Products" tab, then under "Actions" click "Show License Keys", and then do a "Refresh Site IDs" and "Update keys", please.
Check whether you see the expected LMP keys.
If yes, try to install the maintenance again.
You can have a look at the following knowledge base articles too: TEC1831395 and TEC1919096.
Otherwise open a support case, please.