A File Agent Error will be generated when checking in recursively a Symbolic Link Folder using Harweb or the hci command line.

Document ID : KB000055859
Last Modified Date : 14/02/2018
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Problem description

The following conditions will generate similar agent errors:

Error Example:
E03020028: File Agent error for item /tmp/test/app/startup.sh: No such file or directory.

Condition: 1

  1. Checking in files at the folder level in Harweb.
  2. The folder is a symbolic link folder.
  3. The default client path anchor is defined.

Condition: 2

  1. The same problem will occur when using the hci command to check in recursively a symbolic link folder.
  2. The user specifies both -dcp and -cp options
       -dcp: option defines a client path anchor
       -cp: defines a client path
  3. The client path is a symbolic link folder.

NOTE:
If the default client path anchor is not defined in Harweb or the hci command, the symbolic link folder will be successfully checked in recursively.

Solution

This problem is addressed in AllFusion Harvest Change Manager 5.1.1 Patch 019 and 5.2.1 Patch 003.