The client is running CA Symdump CICS r 10 and just upgraded from CICS 4.2 to 5.4. The client is using the existing PROTDMP file from CICS 4.2. When the client views a dump in the PROTDMP repository in CICS 5.4 they receive message CAIN3477 Invalid - a C67 dump cannot be viewed from a C71 region.
How do I view dumps captured under CICS 4.2 that are stored in the PROTDMP file when running under CICS 5.4? Do most shops just create a new PROTDMP file for CICS 5.4?