CA PPM: A blue box appears at the footer of emails generated from Notification templates

Document ID : KB000109828
Last Modified Date : 29/11/2018
Show Technical Document Details
Question:
A blue box appears at the footer of emails generated from Notification templates. Why?
Answer:
If you open the .msg file and save it as .htm file and then check the HTML code you will notice that the tag for HEIGHT for the blue.gif is missing. 

The HTML code shows:

<p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img 
border=0 width="100%" id="_x0000_i1028" 
src="https://myserver/niku/ui/evolution2/images/blue.gif"><o:p></o:p></span></p> 

The HTML code should include height=1 as below:

<p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img 
border=0 height=1 width="100%" id="_x0000_i1028" 
src="https://myserver/niku/ui/evolution2/images/blue.gif"><o:p></o:p></span></p> 


CAUSED BY: DE44267
Fixed in 15.5.1 release