9.3.3 PDF reports missing graphics (show cross icons) when SSL used

Document ID : KB000093194
Last Modified Date : 27/04/2018
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the NFA 9.3.3 printed reports or mailed report have no charts ( red cross icon instead)
When the NFA connections were defined to use SSL and an CA certificate .
NFA 9.3.3
SSL with Certificate Authority
The connections between the NFA console server and the Certifier Authority ( MS 
Active Directory) are locked by a firewall .
MS IIS server cannot validate the certificate revocation date required by the NFA Pdf
chart function .
So , charts are locked .
a patch have been created from the defect DE302412 :

For 9.3.8 , install the patch :


this patch is included in NFA 9.5 .