500 internal server error when editing a custom report in NFA

Document ID : KB000048440
Last Modified Date : 14/02/2018
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Description:

NFA is configured as a data source of NPC. When user tries to create or edit a custom report in NFA and save, the following message is displayed:

Figure 1

Solution:

Create a user called "admin" in NPC with the same credentials as the nqadmin user. After that, synchronize the NFA data source in NPC.