500 error after kill command of the LLAWP process

Document ID : KB000006533
Last Modified Date : 14/02/2018
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Issue:

In R12.52 SP1 CR05, we encounter a 500 error after shutting down LLAWP process by using "kill -9" on the Apache WebServer.

In R12.0, the behaviour is different. We do not have a 500 error, because LLAWP restarts properly. 

Environment:
Webagent 12.52SP1CR05 on apache 2.2 on Linux
Cause:

The current behavior in 12.52 is due to a bug which seems to have gotten introduced in 12.52SP1. Due to this bug if the LLAWP process gets killed without a clean shutdown, its process id remains in memory.

 

Resolution:

This issue will be fixed in 12.52SP1CR07 (Planned for Q2).