3937 abend at shutdown with DC200241

Document ID : KB000110280
Last Modified Date : 10/08/2018
Show Technical Document Details
Issue:
A CA-IDMS CV has abended with 3937 and DC200241:-
 15.56.34 STC04419  +IDMS DC200241 V1 T1 Active transactions exist. Abending.
 15.56.34 STC04419  +IDMS DC024000 HEALTH CHECKER: Termination started
 15.56.34 STC04419  +IDMS DC024000 HEALTH CHECKER: Termination completed
 15.56.42 STC04419  IEA995I SYMPTOM DUMP OUTPUT  995
    995               USER COMPLETION CODE=3937

 
Environment:
CA-IDMS all supported releases.
Cause:
This can be caused by having incomplete DISTRIBUTED TRANSACTIONs at shutdown which could not be resolved, probably because the related CVs were not active at the time.
Resolution:
If this is the case, try starting up the related CVs and then startup the CV that failed with the 3937.
If this is not possible, restart the failed CV anyway and use DCMT DISPLAY/VARY DISTRIBUTED TRANSACTION commands to remove them with BACKOUT or FORGET.
Additional Information:
ABND3937
DCMT DISPLAY DISTRIBUTED TRANSACTION Command
DCMT VARY DISTRIBUTED TRANSACTION