17.1.RU1 Option groups are not visible

Document ID : KB000105216
Last Modified Date : 06/07/2018
Show Technical Document Details
Issue:
After installing 17.1 rollup1, Option groups are not visible. But can be searched for and then be seen.
Environment:
Windows
SC R17.1.RU1
Cause:
To Be Determined
Resolution:
Defect DE42276 has been created for this. To be worked on by our Engineering Team.
Depending on the results of the analysis, the solution for this is possibly to be expected as a patch or fix or a future release.
In other words, there is no permanent solution at this time.
The issue is currently being researched.
Additional information will be provided as it becomes available. 
 
Additional Information:
CA Product impacted
=====================
CA Service Catalog(SC)

Versions/Release and any patches
================================
CA SC R17.1 RU1

OS/Environment
==============
Windows

Description
===========
After installing 17.1 rollup1, Option groups are not visible.
But can be searched for and then be seen. 

Work around
===========
NA

Analysis
========
In the (IE) browser, hit F12(Debug) and see:
TypeError: Unable to get property 'COLLECTION' of undefined or null reference
at Anonymous function (http://sllclaeko01:8080/usm\explorer\scripts\catalogux\features\service-designer\designer\OptionGroups\OptionGroupsDirective.js:839:29)
at gv (http://sllclaeko01:8080/usm\explorer\scripts\catalogux\angular.js:1:124395)

Expectation
===========
Defect DE42276 has been created for this. To be worked on by our Engineerint Team.
Depending on the results of the analysis, the solution for this is possibly to be expected as a patch or fix or a future release.
In other words, there is no permanent solution at this time.
The issue is currently being researched.
Additional information will be provided as it becomes available.