The following scenarios have been identified as causing highlighting issues.
1. When a comma is used as a delimiter for extracted text. If a comma is present in the matching token text, the application considers it as two tokens instead of a single token. As a result, iConsole renders the event and highlights the split tokens instead of a unified token with the comma present in it.
2. When a mail Event body and its summary type page is displayed in the CA Data Protection iConsole all extracted keywords are highlighted in the body or displayed in Event Summary page irrespective of a Reviewers Policy Role.
The mail event in iConsole highlights all extracted keywords in email text that have triggered policies applied to the participant. It also displays all classified as and Extracted text for all reviewers.