15.5 Upgrade Functionality Issues- Roadmaps

Document ID : KB000117968
Last Modified Date : 22/10/2018
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Issue:
]We recently upgraded our SaaS environment from15.4.1 to 15.5.

We added some Per-Period Metrics to the grid view. When we choose "Year" as our Period, everything works correctly. When we choose "Months" or "Quarters" for the Period, an error is thrown to the screen saying "Fiscal periods of the requested type for the plan duration do not exist". We do in fact have active monthly, quarterly, and yearly fiscal periods from 2018 through 2022. Our roadmap falls between those dates.
Cause:
This issue is caused by defect DE44571. It is permanently fixed in 15.5 service pack 1. We think it caused by entering fiscal time periods out of sequence of Jan - Dec.
Resolution:
As a workaround if you are able to delete the fiscal periods for Months and Quarters and reenter them again in the Jan – Dec sequence, it may resolve the issue.   Obviously, this probably not acceptable in production but in a dev environment, you should be able to do it to continue your implementation work.