Introduction:
We are trying to set up a Close notification for Change Orders.
However, without success. The email notification does not work.
Question:
How to get the Change Order 'Close-email-notification' visible for the user?
Environment:
Windows, running CA Service Desk Manager(SDM) r14.1.
Answer:
The problem got resolved.
As it appears that the Exchange-server decided to mark this 'closed notifications' as spam.