10.2 SS crash or hang in NCM code

Document ID : KB000005786
Last Modified Date : 14/02/2018
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Issue:

The SpectroSERVER hangs or crashes and stack output shows the following:

 

SA-SCMSS.dll!IHHostConfig::do_capture(const CsModelHandle & mdl)
SA-SCMSS.dll!ScmCaptureJob::runTask()

Cause:

There is a flaw in the code when capturing configurations on devices.

Resolution:

This is tentatively scheduled to be fixed in CA Spectrum 10.2.1 once released.

For CA Spectrum 10.2, please open a case and request patch Spectrum_10.02.00.D183 (which has superseded Spectrum_10.02.00.D128) :

 

  This is a debug patch for the following issue:

 

        Spectroserver 10.2 crash in NCM Code

        (DE266175, 00635499)

        (DE288437, 00724619)

 

 This is a debug patch that contains a fix for the SS crash/hang.