This is tentatively scheduled to be fixed in CA Spectrum 10.2.1 once released.
For CA Spectrum 10.2, please open a case and request patch Spectrum_10.02.00.D183 (which has superseded Spectrum_10.02.00.D128) :
This is a debug patch for the following issue:
Spectroserver 10.2 crash in NCM Code
This is a debug patch that contains a fix for the SS crash/hang.