10.0 CA Spectrum SpectroSERVER (SS) crashes when port 161 is blocked.

Document ID : KB000032925
Last Modified Date : 14/02/2018
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Issue:

 

The SpectroSERVER immediately crashes when you try to start it.  The <SPECROOT>/SS/VNM.OUT notes that the application has crashed and you are unable to start the SpectroSERVER.
 

Cause:

 

Port 161 is blocked by another application.  The SpectroSERVER tries to bind to port 161 on startup and when it is blocked the SS crashes.
 

 

Resolution:

 

Find the application that is bound to port 161 and stop it (On Windows, this is usually the Windows SNMP Service).
 

 

Additional Information:  

 

CA will resolve this in a future release. The stack from the crash file will look similar to this:

 

STACK_TEXT: 

00000000`0024f780 000007fe`f174228b : 00000000`00000001 00000000`0222e930 00000000`00000000 00000000`01145980 : libhpse!cs_open_socket_common+0x91 [d:\spectrum\churchill\cm\windows\10.00.00.00.251\hpse.a\snmpsdk\src\cs_sdata.c @ 190] 

00000000`0024f800 000007fe`f1742b0e : 00000000`00000000 00000000`02209f18 00000000`00000000 00000000`02209ec8 : libhpse!cs_poll_manager_create+0x19b [d:\spectrum\churchill\cm\windows\10.00.00.00.251\hpse.a\snmpsdk\src\cs_pollm.c @ 355] 

00000000`0024f880 000007fe`f1742b77 : 00000000`00000000 00000000`02209ec8 ffffffff`fffffffe 000007fe`f172f718 : libhpse!TNGSNMP_OpenEx+0x9e [d:\spectrum\churchill\cm\windows\10.00.00.00.251\hpse.a\snmpsdk\src\cs_pollm.c @ 1056] 

00000000`0024f920 000007fe`f17155cb : 00000000`00000000 00000000`00000001 00000000`00000001 000007fe`f1742518 : libhpse!TNGSNMP_Open+0x5f [d:\spectrum\churchill\cm\windows\10.00.00.00.251\hpse.a\snmpsdk\src\cs_pollm.c @ 1074] 

00000000`0024f9b0 000007fe`f17209c1 : 00000000`022393d8 000007fe`f859220c 00000000`00000001 00000000`00000000 : libhpse!CsHPSERequestSender::Initialize+0x5b [d:\spectrum\churchill\cm\windows\10.00.00.00.251\hpse.a\src\cshpserequestsender.cc @ 1393] 

00000000`0024fa00 000007fe`f6c2d492 : 00000000`022393d8 00000000`02209f18 00000000`00000001 00000000`02209f18 : libhpse!CsHPSnmpEngine::CsHPSnmpEngine+0x4d [d:\spectrum\churchill\cm\windows\10.00.00.00.251\hpse.a\src\cshpsnmpengine.cc @ 133] 

00000000`0024fa30 000007fe`f6c338af : 00000000`02228420 00000000`022393d8 00000000`00000000 000007fe`f9706709 : libsv1mm!CsSnmpIf::CsSnmpIf+0x8a [d:\spectrum\churchill\cm\windows\10.00.00.00.251\sv1mm.a\src\cssnmpif.cc @ 407] 

00000000`0024fa70 000007fe`f6c2e03e : 00000000`02228420 00000000`02239408 00000000`00000001 000007fe`f9976de5 : libsv1mm!CsSnmpClient::CsSnmpClient+0x6f [d:\spectrum\churchill\cm\windows\10.00.00.00.251\sv1mm.a\src\snmpclient.cc @ 247] 

00000000`0024fab0 000007fe`f6c2b7f0 : 00000000`02239408 00000000`02235740 00000000`00000000 000007fe`f20056a8 : libsv1mm!CsSnmpV1PIf::CsSnmpV1PIf+0x52 [d:\spectrum\churchill\cm\windows\10.00.00.00.251\sv1mm.a\src\cssnmpv1pif.cc @ 325] 

00000000`0024faf0 000007fe`f1fc6602 : 00000000`02239408 00000000`024182c0 00000000`00000001 00000000`00000001 : libsv1mm!CsSnmpV1PIfUniq::CsSnmpV1PIfUniq+0x44 [d:\spectrum\churchill\cm\windows\10.00.00.00.251\sv1mm.a\src\cssv1pifuniq.cc @ 132] 

00000000`0024fb30 000007fe`f1fc4db3 : 00000000`02209ec8 00000000`02209ec8 00000000`00000000 00000000`00000001 : libsskrnl!VNMServer::VNMServer+0x5b6 [d:\spectrum\churchill\cm\windows\10.00.00.00.251\sscor.a\src\vnmserver.cc @ 484] 

00000000`0024fe30 00000001`3f4413eb : 00000000`72855800 000007fe`f9e43448 000007fe`f9e43448 00000000`00000001 : libsskrnl!vnm_main+0x397 [d:\spectrum\churchill\cm\windows\10.00.00.00.251\sscor.a\src\vnm.cc @ 459] 

00000000`0024fed0 00000001`3f441742 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : SpectroSERVER!main+0x133 [d:\spectrum\churchill\cm\windows\10.00.00.00.251\ssprd.a\prod\main.cc @ 107] 

00000000`0024ff10 00000000`76ed5a4d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : SpectroSERVER!__tmainCRTStartup+0x11a [f:\dd\vctools\crt_bld\self_64_amd64\crt\src\crtexe.c @ 586] 

00000000`0024ff40 00000000`7710b831 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd 

00000000`0024ff70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21